- All items are shipped from Vancouver, Canada using Canada Post, USPS, UPS, and/or Asendia. These carriers may or may not partner with a carrier in a delivery country in order to complete delivery.
- Other carrier options are available upon request: e.g. Fedex and DHL
- Please ensure you provided the correct and complete postal address, and a contact telephone number.
- Our partner carrier networks are still experiencing delays in shipment processing, tracking and delivery. Carriers are processing and delivering record volumes while maintaining the necessary COVID precautions. Expect continued delays with all shipments.
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- We ship worldwide to most countries but there are a few exceptions; including but not limited to the United Kingdom (regrettably due to Brexit and associated import laws), Italy, and South Africa.
- We have temporarily disabled shipments to Australia due to recently announced service suspensions from USPS.
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- Shipping is based on package weight and size. The checkout is set to calculate shipping by weight and size, and will combine shipping as appropriate.
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All orders ship with tracking for your convenience and safety. Insurance or signature confirmation is available upon advance request and will incur additional cost(s).
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Please message for full details prior to purchase as we're happy to offer options based on your needs.
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- If your item is expensive or heavy, please message us prior to purchase for an exact shipping quote.
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Order Processing Times:
- Most orders are processed and shipped within 1-2 business days, excluding weekends and Canadian holidays unless otherwise noted.
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Orders are shipped Monday - Friday. No shipping occurs on weekends or Canadian holidays.
- Carrier delivery times are estimated and cannot be guaranteed.
- If you need an order by a specific date, please send an email to coevavintage {a.t.} gmail {d.o.t.c.o.m} before completing a purchase to see if it's feasible.
- Please refer to our policies before ordering.
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Approx. Delivery Times:
Canada: 3 - 10 business days USA: 7 - 25 business days International: 3 - 6 weeks
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- If an order is returned to Coeva Vintage for any reason other than an error on our part; the buyer is responsible for the original shipping cost, plus any additional shipping cost in order for Coeva Vintage to resend it.
- Upon receiving a returned order, Coeva Vintage will contact the buyer immediately. Payment for the reshipping fees must be received within 5 business days of Coeva Vintage receiving the returned order. Failure to do so means the item and the original purchase price has been forfeit and no refund will be offered.
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- Coeva Vintage aims to be as sustainable as possible so items are shipped in recycled boxes and materials whenever possible. If you would like a new box, please specify in your notes at checkout.
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