FAQ
General Info
How do you pronounce Coeva?
[ko-vah:]
What is Coeva Vintage?
Coeva Vintage is a boutique celebrating the art of self-expression through style. Established in 2018, we're known for unique, colorful pieces and specialize in curated vintage (1900–2000s) and select modern clothing. Learn more
Where is Coeva Vintage located?
Online. Operating from Vancouver, British Columbia, Canada on the unceded ancestral territories of the Coast Salish Peoples — including the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
Shipping & Delivery
When will my order ship?
Most orders are processed and shipped within 1–2 business days, excluding weekends and Canadian holidays unless otherwise noted. Orders are shipped Monday through Friday. No shipping occurs on weekends.
Full shipping info can be found here
Full shipping info can be found here
Orders
What is my order status?
You can check the status of your order by referring to the confirmation email sent to the address you provided at checkout. This email contains your order details and a link to track your shipment, if applicable.
Didn’t receive it?
Check your spam or promotions folder. If it’s still missing, feel free to contact us and we’ll be happy to assist.
Didn’t receive it?
Check your spam or promotions folder. If it’s still missing, feel free to contact us and we’ll be happy to assist.
Do you charge sales tax?
If you’re located in Canada, applicable sales taxes are automatically calculated at checkout.
Shopping Questions
Are items cleaned?
Generally yes — washed, cleaned, steamed, or dry cleaned depending on the piece. Some items may not be cleaned due to age or materials. If any item has not been cleaned, it will be noted in the description.
Wherever possible, the country of origin, and all labels and age-defining details are described and/or photographed to give you as much information as possible.
Wherever possible, the country of origin, and all labels and age-defining details are described and/or photographed to give you as much information as possible.
“This item is sold out / not in my size! Will there be more?”
Unfortunately, it’s unlikely. All items are offered on a first come, first serve basis. A fantastic aspect of vintage clothing is it tends to be one of a kind. If you love it, take it home before someone else does!
Do you carry plus size items?
We strive for inclusivity and our inventory can range in size from XS to XXXL. All pieces have been hand-selected based on an aesthetic we enjoy.
“I want the entire outfit!”
Outfit photographs are created with the intention of inspiring you to play with style. Accessories, shoes, belts, etc. are not included unless specified in the listing.
Do you offer holds?
No, we don’t offer holds at this time. If you’ve fallen in love with something and need a bit of flexibility, see our layaway option below.
Do you offer layaway?
Do you buy vintage?
Yes. We only purchase authentic vintage and antique pieces from 1900 to 2000s. If you're selling something special and would like us to consider, learn more here.
Do you offer consignment?
We do not offer consignment services at this time.