Our Commitment to Accessibility
At Coeva Vintage, we believe that creativity, self-expression, and sustainable style should be accessible to everyone; regardless of ability, device, or circumstance.
Our Commitment
Coeva Vintage is committed to providing an accessible and user-friendly experience for all visitors. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are actively working toward full alignment.
Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make web content more accessible to people with disabilities. Although these guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. These guidelines help make web content more accessible for people with a wide range of disabilities, including:
-
Visual impairments
-
Hearing and auditory impairments
-
Motor and mobility limitations
-
Cognitive, language, neurological, and learning differences
Continuous Improvement
We recognize that accessibility is an evolving, ongoing process and practice and some areas of our website may not yet fully meet these standards. We are continually improving the user experience, and conduct regular audits and updates to identify barriers.
Third-Party Apps and Providers
Some areas of our website rely on third-party applications or platform providers (e.g. for checkout, reviews, or social media integrations), which means certain functions may remain outside of our direct control. We actively monitor these areas and promptly report issues to the respective provider(s) and advocate for improvements; while continuing to improve the accessibility of content and features we manage directly.
Contact Us
If you experience difficulty viewing or navigating our site, or encounter any content that may not be fully accessible or that creates accessibility barriers, please contact us with “Accessibility” in the subject line and a brief description of the issue. You may reach us via our contact form.
Your feedback is always appreciated as it helps us improve and informs how we continue to make Coeva Vintage welcoming and usable for all. We aim to respond to feedback within 5 to 7 business days.
Legal Framework
Coeva Vintage operates in Canada and follows the Accessible Canada Act, the BC Accessibility Act, and the WCAG 2.1 AA guidelines to help ensure inclusive access for everyone. While our journey toward full compliance is still in progress, we remain committed to closing gaps and designing a shopping experience that’s as inclusive and expressive as the pieces we curate.
Updates & Review
This statement was prepared in September 2024.
The site was last reviewed in January 2025.