Our Commitment to Accessibility

At Coeva Vintage, we believe that creativity, self-expression, and sustainable style should be accessible to everyone; regardless of ability, device, or circumstance.

Our Commitment
Coeva Vintage is committed to providing an accessible and user-friendly experience for all visitors. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 AA and are actively working toward full alignment.

Web Content Accessibility Guidelines (WCAG) 2.2 defines how to make web content more accessible to people with disabilities. Although these guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. These guidelines help make web content more accessible for people with a wide range of disabilities, including:

Visual impairments
Hearing and auditory impairments
Motor and mobility limitations
Cognitive, language, neurological, and learning differences

To enhance your browsing and user experience, we have implemented the AccessPro accessibility widget for a personalized UI. This tool allows you to customize our website’s interface - for example, being able to adjust font sizes, color contrast, and screen reader compatibility in order to better suit your individual needs.

Optimized Screen Reader and Keyboard Navigation
• Screen-reader Optimization: ARIA attributes for meaningful data.
• Image Description: Auto image descriptions for better understanding.
• OCR Technology: Text extraction from images.
• Keyboard Navigation: Enhanced keyboard operability.
• Content-skip Menus: Easy navigation with shortcuts.
• Popup Handling: Improved handling of popups.
• Shortcuts: Quick access to key elements with shortcuts.

Specialized Profiles for Disabilities

• Epilepsy Safe Profile: Safe browsing with reduced triggers.

• Vision Impaired Profile: Enhanced interface for visual impairments.

• Cognitive Disability Profile: Assistive features for cognitive disabilities.

• ADHD-Friendly Profile: Minimized distractions for ADHD users.

• Blind Users Profile: Compatibility with popular screen-readers.

• Keyboard Navigation Profile: Navigate with keyboard commands.

Customizable User Interface Adjustments

• Font Adjustments: Customize font settings for readability.

• Colour Adjustments: Choose contrast profiles and color schemes.

• Animations: Disable animations for user safety.

• Content Highlighting: Emphasize key elements.

• Audio Muting: Instantly mute the website.

• Cognitive Disorders: Linked search engine for better understanding.

• Additional Functions: Various customizable options.

Browser and Assistive Technology Support
• Supported Browsers: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge.
• Supported Screen Readers: JAWS (Windows/MAC), NVDA (Windows/MAC).

Continuous Improvement
We recognize that accessibility is an evolving, ongoing process and practice and some areas of our website may not yet fully meet these standards. We are continually improving the user experience, and conduct regular audits and updates to identify barriers. Our Goal is to provide an accessible and user-friendly experience.

Third-Party Apps and Providers
Some areas of our website rely on third-party applications or platform providers (e.g. for checkout, reviews, or social media integrations), which means certain functions may remain outside of our direct control. We actively monitor these areas and promptly report issues to the respective provider(s) and advocate for improvements; while continuing to improve the accessibility of content and features we manage directly.

Contact Us
If you experience difficulty viewing or navigating our site, or encounter any content that may not be fully accessible or that creates accessibility barriers, please contact us with “Accessibility” in the subject line and a brief description of the issue. You may reach us via our contact form.

Your feedback is always appreciated as it helps us improve and informs how we continue to make Coeva Vintage welcoming and usable for all. We aim to respond to feedback within 5 to 7 business days.

Legal Framework
Coeva Vintage operates in Canada and follows the Accessible Canada Act, the BC Accessibility Act, and the WCAG 2.2 AA guidelines to help ensure inclusive access for everyone. While our journey toward full compliance is still in progress, we remain committed to closing gaps and designing a shopping experience that’s as inclusive and expressive as the pieces we curate.

Updates & Review
This statement was prepared in September 2024.
The site was last reviewed in January 2026.